Stabilize Customer Demand PDF Print E-mail

Stabilize Customer Demand

The customer demand process in C.CoreTM have been developed to support the mandates of the automotive industry.

C.CoreTM processes follow two key rules:

  1. All demand should be electronically verified and integrated at the time of receipt.
  2. All electronic demand data should remain electronic, from receipt to shipping.

In addition, these processes are designed to provide value to automotive suppliers through:

  1. Standardizing the customer service functions across all OEM's.
  2. Provide 'real-time' visibility to 'open customer demand' at all times.
  3. Use technology to implement customer compliance and ordering logic requirements.
  4. Electronically maintain cumulative data on part quantities and container quantities.
  5. Reduction in manual process to integrate with other mission critical applications.

Below is a list of some of the key features of C.CoreTM related to this function:

  • EDI Functions
    • Receive demand documents (forecast and orders).
    • Send ASNs, invoices and acknowledgements
    • Prepackaged maps and logic for all major OEMS.
    • Trading partner specific replacement logic.
  • Manage Customer Demand
    • Separate demand.
      • Firm demand.
      • Planning demand.
    • Audit tracking on any manual changes to demand.
  • Export to Planning Tools